The shoe sizing follows multiple scales – there is US system, UK System and there is EURO system amongst many others. But irrespective of any system – most brands do not make shoes in half sizes. For instance, one can get size 7 or size 8 but one will find it difficult to get a shoe for size 7.5
When a shoe size changes [for example from 7 to 8] then everything about the shoe changes – in other words – its not only length or width – even a small leather component in the shoe upper will proportionally change. Although the difference is only about 1/3rd of CM in length, it's an overall change so it can accommodate more volume.
Yes, this is possible by inserting an extra cushioned layer on the inside of the shoe. Due to the thickness of the cushion, the size is altered to half-lower size. Therefore, size 8 becomes 7.5. There are brands which do half sizes where technically all the components of the shoe will change. It is the right way but for all practical purposes the extra cushion is a good way to resolve the half size issue, in case your preferred brand does not do half size.
Our standard deliveries are restricted to the PIN Codes that we service. For shipments to Pin Code that we are not covering, you can write to us at [email protected], we handle such shipments in a different manner. This also applies to International Deliveries which are handled by an offline process, extra delivery charges apply to international deliveries which are non-returnable. By default, all deliveries are in Express Mode.
All orders of 500 or more have COD option, if we service your Pin Codes then we offer COD option for your order. We may selectively decline large orders on COD. The refunds of a COD order are done via NEFT and we will need your bank details. The refund via NEFT takes upto 7 working days. Pre-paid orders are refunded via Gateway.
You can Return or Exchange a delivered product but this needs to be initiated within 3 days of delivery. The returned product needs to be in the delivered condition, it should have original tags and labels. Our logistics partners will come and pick the product. Do remember that only one exchange per order is complimentary. You can initiate return or exchange from ‘My Orders Tab’ of your account. Refunds are initiated post return package reaches back to the warehouse.