6 months warranty against manufacturing defects covering stitch strength. Damages due to rough handling are not covered under warranty. We will service or replace the product in case of manufacturing defect.
French Canvas Leather Collection
You can customize TZARO shoes to make it even more comfortable
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Our standard deliveries are restricted to the PIN Codes that we service. For shipments to Pin Code that we are not covering, you can write to us at [email protected], we handle such shipments in a different manner. This also applies to International Deliveries which are handled by an offline process, extra delivery charges apply to international deliveries which are non-returnable. By default, all deliveries are in Express Mode.
CASH ON DELIVERY
All orders of 500 or more have COD option, if we service your Pin Codes then we offer COD option for your order. We may selectively decline large orders on COD. The refunds of a COD order are done via NEFT and we will need your bank details. The refund via NEFT takes upto 7 working days. Pre-paid orders are refunded via Gateway.
You can Return or Exchange a delivered product but this needs to be initiated within 3 days of delivery. The returned product needs to be in the delivered condition, it should have original tags and labels. Our logistics partners will come and pick the product. Do remember that only one exchange per order is complimentary. You can initiate return or exchange from ‘My Orders Tab’ of your account. Refunds are initiated post return package reaches back to the warehouse.